ShopPhoto AI

Support · ShopPhoto AI

Contact us

One support address for product questions, orders, refunds, privacy requests, and legal notices.

Last updated: July 12, 2026

Online support address

support@shopphotoai.com

We aim to respond within 3 business days.

ShopPhoto AI is an online-only service. We do not offer walk-in or telephone support. Payment receipts identify Creem as merchant of record where applicable.

Choose a request type

Orders and refunds

Include the email used at checkout and your receipt or order number.

Privacy requests

Use this for access, correction, deletion, or other data-rights requests.

Legal and abuse reports

Include the relevant URL, image set, order reference, and supporting details.

Before contacting us

  • Never email passwords, full card numbers, or sensitive identity documents.
  • For an order, include the checkout email and receipt number.
  • For an image problem, attach the affected file or a screenshot when safe.
  • For urgent payment-card fraud, contact your card issuer as well as us.